Call us on
0771 570 4894Our contact details
Name: Bryan AltimasE-mail: bryan.altimas@riversidecourtconsulting.co.uk
Website: https://riversidecourtconsulting.co.uk
For the purposes of the UK General Data Protection Regulation 2021 Riverside Court Consulting Ltd (RCC) is the data controller.
This policy sets out the basis on which any personal data we collect from you, or that you may provide to us, will be processed by us.
Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
You Fill in Our Contact Form or Report an Incident Form
| Why do we collect | Personal information we collect |
|---|---|
| We collect personally identifiable information to enable you to obtain the assistance required | First and last name |
| We collect personally identifiable information to enable you to obtain the assistance required | Phone number |
| We collect personally identifiable information to enable you to obtain the assistance required | Email address |
The personal information we process is provided to us directly by you to enable us to provide support to you. The table below detail the information collected and our lawful basis for collecting it and processing it as defined by the UK GDPR or subsequent data protection regulation or law.
| Information Collected | Why was it Collected | Lawful Basis |
|---|---|---|
| You fill in our Contact Form or Report an Incident Form | To enable RCC to provide assistance to you | Our lawful basis is Contract - the information was collected as a precursor to agreeing a contract with you to provide our services to you. |
We use a cookies tool on our website to gain consent for the optional cookies we use. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.
Cookies that are necessary for functionality, security and accessibility are set and are not deleted by the tool.
Your information is securely stored in our systems hosted in the UK.
Sharing of the Personal Information we Collect
We may share the personal information we collect with the following organisations and the table below details the information we may share, who with, where and what are adequate data protection controls in place.
| Information | Who Shared With | Why | Country | Data Protection Adequacy |
|---|---|---|---|---|
| Contact Form or Report an Incident Form information submitted on our riversidecourtconsulting.co.uk website | Microsoft | To email your details to RCC from the website via automated email | UK | UK GDPR |
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at the contact details at the top of this document if you wish to make a request.
If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details at the start of this document and we will endeavour to resolve your complaint to the best of our ability.
Should we be unable to resolve your complaint you can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
